Transitioning to Intelligent Retail

AI holds transformative potential for driving innovation and growth in retail. As technologies such as machine learning, computer vision, and natural language processing evolve, retailers are increasingly able to analyse vast quantities of data and make more effective, data-driven decisions across the entire value chain. With generative models like LLMs now also in the mix, potential use cases have multiplied. 

Leading retailers offer a glimpse into AI's scalable potential from predictive inventory analytics to autonomous supply chains. What's the right playbook for other retailers? How do they choose the right technology to solve their pain points among the many available AI solutions? How do they fund that technology adoption? And how can they distinguish favourable returns from sometimes overhyped technologies? 

This Financial Times webinar, in partnership with PwC, will address these questions and reveal the ‘no regrets’ actions retailers can take. As part of our AI Transformation Series, industry and tech leaders will discuss strategies to help retailers unlock value in the short term and fund technology investments in the longer term.

Unlocking Retail Potential

How can retailers effectively integrate GenAI to enhance customer engagement and deliver personalised, immersive experiences across multiple touchpoints?

Beyond Customer Experience

The conversation has long been around how GenAI will revolutionise customer experience, but are retailers focusing too strongly on this area? Where are the other significant - often untapped - growth opportunities across the retail value chain? And what are some of the key limitations?  

Navigating AI Adoption

Despite broad agreement that AI has a significant role in transforming fortunes, it comes with challenges. Whether it’s funding concerns, build v buy, choosing to focus on front or back office, or something else, how do retailers avoid the pitfalls of AI adoption and implementation?

FT Live Digital Dialogues are fully digital 50 minute event experiences delivering maximum engagement. Live webinars provide unique opportunities to engage global senior audiences. All access, digital passes include access to all the live sessions PLUS all sessions on demand for 30 days.

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